At OwnPC, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place a custom PC build order, or use our delivery services. By using our services, you consent to the practices described below.

1) Information We Collect

• Personal details: name, email, phone number, billing & shipping address.
• Order details: selected components, configuration notes, invoices.
• Payment info: processed securely by our payment partners; we do not store full card data.
• Technical data: IP address, device/browser info, pages visited, cookies.
• Support data: messages, tickets, call/chat transcripts for service quality.

2) How We Use Your Information

• Process orders, assemble custom PCs, and manage delivery & tracking.
• Provide warranty, repairs, and customer support.
• Improve website performance, security, and user experience.
• Send transactional emails/SMS (order updates, invoices, service notices).
• Marketing (only with consent) for offers, new products, and updates.

3) Cookies & Analytics

We use cookies and similar technologies to remember your preferences and analyze site usage. You can control cookies via your browser settings, but disabling them may affect site functionality.

4) Sharing of Information

We do not sell your personal data. We may share limited information with:

• Payment gateways: to process secure payments.
• Courier/logistics partners: for shipping & delivery.
• Service vendors: hosting, analytics, email/SMS providers.
• Legal compliance: when required by law, regulation, or court order.

5) Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6) Data Retention

We retain data only as long as necessary to provide services, fulfill legal/financial obligations, resolve disputes, and enforce our agreements.

7) Your Rights

Subject to applicable laws, you may request access, correction, update, or deletion of your personal information. You can also opt out of marketing communications at any time.

8) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided data, please contact us for removal.

9) International Transfers

If your data is processed outside your country, we take reasonable steps to ensure appropriate protection consistent with this Policy and applicable law.

10) Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies separately.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date. Continued use of our services means you accept the updated Policy.

12) Contact Us

For questions or requests regarding your privacy, contact us at:
📧 support@ownpc.in
📞 +91 9345045636
🏢 OwnPC, Vellore , Tamilnadu , 632 600